Customer Service Supervisor

The Customer Service Supervisor leads and develops a team of Customer Service Representatives, collaborating with peer supervisors to drive a high-performing, customer-focused service environment.

Requirements

• High School diploma or GED
• 2+ years of experience in a customer service supervisory or team lead role
• Demonstrated ability to lead, motivate, and develop a team in a fast-paced environment
• Strong communication, coaching, and conflict resolution skills
• Ability to analyze performance data and translate insights into actionable improvements

Benefits

• Medical, dental, and vision insurance
• HSA, FSA, and DCFSA
• Long- and short-term disability insurance
• Free basic life insurance
• Paid time off policy
• Paid holidays
• Maternity Leave
• 401(k) with company match
• Employee Assistance Program