Client Relations Associate
Network RightSan Francisco, California, United States
Posted April 3, 2026
Full Time
About the Company
Network Right is a company that values diversity, equity, and inclusion, and provides a variety of benefits and programs to support employee well-being.
Job Description
We’re looking for a Client Relations Associate who is passionate about client experience, proactive support, and relationship building. This role will focus on managing a portfolio of clients, ensuring they receive white-glove service while driving satisfaction, retention, and long-term value.
Requirements
- 2+ years of experience in Account Management, Client Success, or a client-facing role (preferably in tech, MSP, SaaS, or IT services)
- College degree in communications, psychology, English, or related field preferred
- Exceptional communication skills; clear, polished, and client-friendly
- Strong organizational habits and ability to manage multiple accounts at once
- A proactive, solution-oriented mindset
- Experience with tools like JIRA/ticketing systems is a plus
- Comfortable working independently in a fast-paced environment
Benefits
- Health Benefits
- Paid Parental Leave
- HSA/FSA eligibility
- Access to a variety of mental health programs
- 401(k) + 4% company matching
- Flexible Time Off
- Flexible certification and learning stipends and reimbursements
- Biannual company retreats
- Social events
- Wellbeing events and programs
- Home internet and mobile reimbursement
- Monthly meal stipend
- Commuter benefits
- Onsite meals and snacks
- Dog-friendly office
