Salesforce Solution Architect, Service Cloud Voice

NeuraFlash, Part of Accenture is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! As a Solution Architect, you'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions.

Requirements

• 3-5+ years project experience in a hands-on position
• 3+ years of experience with Salesforce in a development or configuration capacity
• Understanding of customer service and contact center operations with experience solving Complex Use Cases
• Solid understanding of Salesforce Platform and its architecture
• Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce

Benefits

• Flexible work arrangements (Remote & In-Person)
• Travel opportunities (up to 25%)
• Collaborative and inclusive work environment
• Celebrations and social events
• Professional growth and development opportunities