Deal Operations Process Lead

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems.

Requirements

• Proven Expertise: Substantial experience in Sales Operations or Business Process Improvement, with a deep understanding of the Quote-to-Cash journey.
• A Methodical Mindset: Ability to use process improvement methodologies (such as Lean Six Sigma) to turn complex business workflows into streamlined, measurable results.
• Technical Mastery: Expert-level proficiency with Salesforce; specifically, the ability to leverage RevCloud to streamline work processes.
• Analytical Rigour: The ability to define metrics, analyse data, and interpret trends to inform critical process decisions.
• Exceptional Communication: The skills to influence stakeholders at all levels, driving adoption of new systems and ensuring cross-functional alignment.

Benefits

• healthcare
• dental
• vision
• parental leave and planning
• mental health benefits
• 401(k) plan and match
• 11 paid holidays
• volunteer time off
• paid time-off