Dutch Outbound Customer Service Advisors - VALENCIA
NewCo CommunicationsValencia, Valencian Community, Spain
Posted April 10, 2026
Full Time
About the Company
A unique workplace in Valencia with a diverse and inclusive atmosphere.
Job Description
Join our team as a Dutch Outbound Customer Service Advisor in Valencia and play a key role in keeping payment services safe, compliant, and trustworthy while guiding customers with professionalism and care.
Requirements
- Conduct outbound calls to clarify or request customer documentation
- Guide customers through submission and verification procedures with clarity and professionalism
- Collaborate with internal teams to resolve documentation issues
- Provide feedback on recurring challenges and contribute to process improvements
Benefits
- A unique workplace in Valencia with a diverse and inclusive atmosphere
- Professional growth opportunities and career development
- A permanent full-time contract (39 hours per week)
- Comprehensive training to set you up for success
- Hybrid working options after the onboarding period
- Competitive salary and attractive incentives
- Mental health and wellbeing support
- Free Spanish lessons, plus daily coffee & fresh fruit at the office
- Unforgettable team events and staff parties
