Téléconseiller francophone pour une activité en réception d'appel H/F
Newco CommunicationsCasablanca, Morocco
Posted January 6, 2026
Full Time
About the Company
NewCo Communications specializes in multilingual, omni‑channel customer service and business process outsourcing, delivering near‑ and offshore solutions that blend AI‑driven efficiency with a human touch. Since 2010, the company has partnered with global brands to manage critical operations—from customer care and tech support to dispute management and contract handling—across its offices in Casablanca, Tangier, Barcelona, and Valencia. NewCo differentiates itself by combining cutting‑edge technology with a flexible, quality‑focused approach that enhances decision‑making and personalization. Beyond service excellence, the firm fosters a culture of empowerment and collaboration, welcoming over 1,000 diverse professionals who thrive in a supportive community that values individuality and growth.
Job Description
We are looking for a French-speaking Telecounselor to provide first-line assistance to clients, answer questions, and resolve client problems related to our products, platforms, and promotions with precision.
Requirements
- Diploma or higher
- Fluent French language skills
- Proficiency in Microsoft Office
- Basic computer skills
- Rotating shift work schedule
- Strong communication and interpersonal skills
