Customer Solutions Analyst (QLD)
Nexigen DigitalGold Coast City, Queensland, Australia
Posted May 5, 2026
Full Time
About the Company
Nexigen Digital, comprising the industry-leading brands VentraIP, Synergy Wholesale, and Digital Eagles, is Australia's premier digital service provider. We deliver round-the-clock local support to businesses at every stage of their online journey—from start-up to scale-up—while offering a white-label wholesale platform that empowers resellers, integrators, developers, and portfolio managers. Our end-to-end portfolio includes domain registration, web hosting, virtual servers, business email, SEO, SEM, social media marketing, and robust security solutions. By combining deep industry expertise with a customer-centric, 24/7 support model, Nexigen Digital stands out as a trusted partner for Australian businesses seeking reliable, scalable digital infrastructure and marketing services.
Job Description
Join Nexigen Digital as a Customer Solutions Analyst to provide best-in-class service to customers, process customer-based billing tasks, and manage customer requests for account and service upgrades. No previous experience is required, and comprehensive training is provided.
Requirements
- Enthusiasm for Technology
- A Dedication to Service
- Rapid Learning
- Sharp Focus
Benefits
- Weekly selection of delicious meals
- Fully-stocked snack bar
- Drink fridge
- Fully equipped private gym
- Team wellness centre
- On-site salon
- Training and upskilling opportunities
- Employee assistance program
