Finnish speaking Customer Support Agent in Malta

Work as a Customer Support Agent in Malta, providing exceptional customer experience to clients. The role involves resolving customer queries, taking ownership of customer cases, and contributing to team effort to achieve departmental SLAs. The ideal candidate is passionate, people-centric, and has great communication skills, with fluency in Finnish.

Requirements

• Fluent knowledge of Finnish - both written and spoken
• A keen interest in sports and casino
• Analytical and problem-solving skills
• Able to adapt to shift work
• Customer service experience is considered a plus
• Able to multitask

Benefits

• Competitive relocation package
• Company bonus scheme
• Fantastic quarterly team events
• Weekly company events
• One-time bonus to help set up a comfortable workstation at home
• Up to 40 days a year to work fully remote from anywhere
• Wellbeing allowance
• Comprehensive, International Private Health Insurance
• Breakfast at the office on Tuesdays
• Lunch at the office on Mondays and Wednesdays