Principal Product Manager (Voice Platform)

Redefine the future of customer experiences. One conversation at a time. We're looking for a strategic, hands-on Principal Product Manager to lead the vision and execution for our next-generation Voice capabilities within our CX platform.

Requirements

• 8+ years in SaaS Product Management, including 4+ years leading enterprise-grade contact center, UCaaS, or voice communication products
• Proven success transforming embedded voice capabilities into revenue-generating, standalone experiences that drive customer adoption and satisfaction
• Deep technical expertise in Voice communication protocols, telephony device and systems, NLP, speech recognition, and conversational Voice technologies

Benefits

• Competitive compensation
• Equity
• Benefits package
• Medical insurance coverage
• Group Term & Group Personal Accident Insurance
• Privilege leaves
• Paid Sick leave
• Casual leave
• Paid 26 weeks of Maternity leaves
• 1 week of Paternity leave
• Birthday off
• Paid holidays
• Provident Fund & Gratuity
• Employee Assistance Program
• Comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement