Business Systems Analyst

We are seeking a skilled and solution-oriented Business Systems Analyst to support the analysis, documentation, and implementation of technology solutions aligned with business goals.

Requirements

• Bachelors degree in Information Systems, Business Administration, or a related field.
• 3+ years of experience as a business analyst or systems analyst, ideally in shared services, insurance, or financial environments.
• Experience with enterprise systems such as ERP, CRM, workflow automation, or case management tools.
• Familiarity with requirements documentation, process modeling, and testing methodologies.
• Proficient in Microsoft Office Suite; experience with tools like JIRA, Confluence, Visio, or Power BI is a plus.
• Strong analytical thinking, communication, and problem-solving skills.
• Ability to work collaboratively with technical and non-technical stakeholders.
• Experience with Agile or hybrid development methodologies is preferred.