Field Tech I
NexusFlorida, United States
Posted December 4, 2025
39300 - 51700 USD year
About the Company
Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces.
Job Description
The Nexus Water Group team has an opportunity for a Field Tech I. Responsible for accurate and timely reading and recording of water meters to facilitate customer billing; to identify water meter equipment problems; and to perform minor water meter and/or system maintenance.
Requirements
- Maintain accurate and up-to-date records.
- Document customer interaction and Field Activities in CC&B.
- Act as liaison between the customers and customer service personnel for problem/complaint resolution.
- Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
- Provide on-site customer communication.
- Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
- Perform minor meter maintenance and repair duties.
- Determine consistency of meter readings; reports unusual cases of water usage to supervisor.
- Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly.
- Turn off service for nonpayment of charges in vacant premises, or on for new occupants.
- Assist with ordering parts and job costing.
- Assist with the installation and disconnection of water meters and sewer services.
- Perform other related duties as assigned.
Benefits
- Paid Time Off and Holidays: Starting at 3 weeks annually and paid company holidays
- Comprehensive Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
- 401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
- Grow with us: Professionally development opportunities through training, professional certifications, and education allowance
- Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.