Enrollment Operations Training Specialist

The Enrollment Operations Training Specialist is responsible for coordinating enrollment training and developing related resources. This role ensures all training aligns with National Heritage Academies (NHA) procedures and delivers learning opportunities for school office staff.

Requirements

• Bachelor's degree preferred, or equivalent
• 3 or more years of related experience in enrollment management or customer service roles
• Excellent customer service skills
• Excellent computer skills, including proficiency in CRM systems
• Ability to think strategically and proactively identify opportunities for process improvement and relationship-building
• Strong attention to detail to ensure accuracy and completeness in processing student applications and maintaining records
• Excellent time management and organizational skills to prioritize tasks effectively and meet deadlines
• Effective communication skills, both verbally and in writing