Principal Program Manager

Requirements

• 4-5+ years working in a key software development life-cycle role
• 6+ years Program, Project, or Product Management experience using formal techniques and principles.
• 1+ year of demonstrated success defining and launching products.
• 2+ years of demonstrated experience writing software specifications.
• 2+ years of project leadership in a cross-functional environment.
• Demonstrated progressive work experience in a lead role.
• Proactive, responsive and committed to removing roadblocks to fulfill timelines
• Strategic thinker, consensus builder.
• Understands and translates non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences
• Ability to interact well with technical and non-technical people and serve as a bridge to translate complex requirements and concepts.
• Experience working with and influencing cross-functional teams without formal authority.
• Strong technical background with experience in communications, telephony, hosted-solutions, or contact center related fields.
• Strong organizational skills and ability to manage multiple simultaneous projects in a changing and fast paced environment
• Excellent facilitation, interviewing, and presentation skills
• Excellent written and verbal communications skills

Benefits

• NICE-FLEX hybrid model (2 days in-office, 3 days remote work)
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations
• Market disrupting, global company with fast-paced, collaborative, and creative environment
• Learn and grow every day, and be part of a team of the best of the best