NiCE is a global leader in AI-powered customer engagement solutions, offering platforms that automate interactions into intelligent actions. The company's core services include customer service automation, digital self-service, and workforce optimization, empowering organizations to enhance performance and deliver measurable outcomes across industries. NiCE's commitment to putting people first and its widespread adoption in over 150 countries make it a trusted partner for innovation and efficiency.
Open Positions
VP, Customer Success & Services
20+ years of experience, 10+ years of leadership experience, and a strong understanding of customer success and services KPIs
Account Executive, SEA
5+ years of experience in Enterprise Sales, hunter mentality, and confidence navigating sales cycles
AML Sales Specialist (Overlay), Actimize
10+ yrs AML exp. Software solution selling. Experience closing complex software sales cycles and a strong understanding of revenue recognition
Director, Revenue Accounting
Bachelor's in Accounting or related field. 8+ years in revenue accounting/finance. Leadership experience managing global teams. Strong ASC 606 knowledge
Salesforce Release Manager, CX
3+ years Salesforce exp. Strong knowledge of Salesforce & CI/CD tools. Agile/Scrum familiarity preferred. Excellent communication skills are a must
Account Executive
BS/BA degree in related field. 3+ years selling to financial services. Excellent communication and presentation skills
Senior Software Engineer - Talent pool
Bachelor’s degree in Computer Science or equivalent, 5+ years of professional software development experience, proficiency in C#,.NET, Angular, JavaScript, or Java
Senior Software Engineer (Ongoing)
Bachelor’s degree in Computer Science or equivalent, 5+ years of experience, proficiency in C#,.NET, Angular, JavaScript, Java, PHP, SQL, and AWS services
Software Engineer- Talent pool
A degree in Computer Science or similar field, 3+ years of software development experience, and experience with modern tools and practices
Senior Cloud Site Reliability Engineer
5+ years in Linux system administration, AWS/Cloud infrastructure. Automated scripting skills, configuration management, and SRE/DevOps experience required. BS in Computer Science or related field desired
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