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NICE

πŸ“ Location: Georgia, Atlanta, United States
employeeEmployees: 5001 - 10000

NICE offers cloud and on-premises software to improve customer service, compliance, fraud prevention, and citizen safety analytics.

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Director, Value Realization Services

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2 days ago
πŸ›’οΈ Greenhouse
⏰ Full Time
πŸ’» Hybrid
πŸ”΄ Expert (10 Years)
β™Ÿ Business Operations & Strategy Jobs
πŸ’» Tech, Software & IT Services
✍️ Full Description
We are seeking a strategic and results-driven Director of Value Realization Services to lead our initiatives in maximizing customer value, ensuring successful outcomes for our clients, driving application adoption and customer consumption.

Requirements

  • Bachelor’s degree in Business, Management, or a related field; MBA preferred.
  • 10+ years of experience in customer success, value realization, or consulting roles within a SaaS environment, with demonstrated leadership experience.
  • Strong understanding of value metrics, ROI analysis, and customer business models.
  • Exceptional communication and presentation skills, with a proven ability to engage and influence stakeholders at all levels.
  • Analytical mindset with a knack for interpreting complex data and translating it into actionable insights.
  • A customer-focused approach with a passion for driving success through innovation and service excellence.

Benefits

  • Enjoy NICE-FLEX!
  • Opportunities for growth and career advancement within the company
πŸ”Ž Search all JobsAll Jobs at NICE
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