The Professional Services Engineer is a customer-facing, billable position that provides specialized expertise around NICE products and contact center industry topics. The position involves technical and business tasks, including managing customer expectations and satisfaction, configuring NICE products, and coordinating inter-departmental activities.
Requirements
BS/BA in technical or business field or equivalent work experience
4+ years of professional experience beyond education requirements
Prior consulting experience is a bonus
Analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter
Benefits
Competitive salary and benefits package
Opportunity to work with leading-edge technology and innovative products
Employees: 5001 - 10000
