Lead, Partner Service & Experience, Japan
NikeJapan
Posted March 30, 2026
Full Time
About the Company
NIKE, Inc. is a purpose-driven organization energized by a shared commitment to move the world forward through the power of sport. We champion diversity and amplify individual passions to bring inspiration and innovation to every athlete* in the world. Here, every teammate has a role to play. We work together, embracing our differences and pushing boundaries, to achieve collective success. For more information on how you can contribute to a world-class team, visit our career site at nike.com/careers and join our talent community at https://nikeats.avature.net/niketalentcommunity.
Job Description
The Lead, Partner Service & Experience will define and deliver the next era of consumer experience (CX) excellence across the Japan partner marketplace, elevating partners' capabilities and ensuring Nike leads with a competitive edge.
Requirements
- Minimum 6 years of retail experience
- Bachelor’s degree or anything equivalent
- Strong operational, analytical, and retail acumen
- Experience developing scalable tools and processes
- Cross-cultural fluency and inclusive leadership experience in diverse markets
- Strong oral and written communication skills in both English and Japanese