Customer Care Agent
NilfiskMadrid, Community of Madrid, Spain • Mataró, Catalonia, Spain
Posted March 25, 2026
Full Time
About the Company
Nilfisk is a company that is committed to creating a cleaner and more sustainable future. We believe in diversity and inclusion and are looking for candidates who share our values.
Job Description
We are looking for a customer representative who is fluent in French and English, has excellent communication and interpersonal skills, and is experienced in sales or customer support. The role involves managing customer contacts, resolving inquiries and issues, and building long-term relationships with key customers. The successful candidate will be responsible for their own customer accounts and will work closely with internal teams to deliver accurate and timely responses.
Requirements
- Fluent in French and English (spoken and written);
- Excellent communication and interpersonal skills,
- Strong problem-solving skills and a proactive, “can-do” attitude.
- Ability to work independently with responsibility, ownership, and attention to detail.
- Well-organized with strong time management skills.
- Experience with CRM systems; knowledge of Salesforce and SAP is highly desirable.
- Team player with a positive attitude and a genuine passion for helping others.
