Insert Machine Technician I

NiSource is hiring a Mailing Equipment (Inserter) Machine Operator to support its high-volume Print & Mail Operations team. The role involves operating and troubleshooting Kern inserting equipment to prepare customer bills and other critical documents for 6 different NiSource organizations. Success in this role means joining and contributing to a dynamic team focused on achieving same-day mailing SLA’s for 100,000+ mail pieces with high accuracy.

Requirements

• Learns and operates a Kern 3500 or 3600 electronic multi-station high-speed inserting machine and peripheral support equipment in a safe, efficient and productive manner;
• Accurately sets-up document cuts, alignment, machine sensors and double-detection controls, cameras, insert stations and envelopes according to coinciding state and job specifications;
• Effectively identifies causes of jams and/or down time and make operator-level adjustments when needed; request tech support as appropriate;
• Continually monitors equipment operation, print quality, product accuracy and output to ensure mail piece assembly meets internal and USPS set expectations;
• Maintains a minimum bill inserting production average rate of 10,000 pieces per hour with a maximum 1% fail rate;
• Learns and adheres to basic document process strategies:
• Internal job priorities;
• Coordinated tray tags and sort adherence;
• Quality focus through flag & divert procedures;
• Determine indicia and non-indicia mailings;
• Identify envelope and insert specifications;
• Inspects equipment throughout shift, keeping machine in good working order. Performs cleaning procedures, adhering to Lean 5S guidelines throughout work area.
• Covers breaks, lunches and additional shifts during vacations, sick time and production delays;
• Assists team with any task needed to assure same-day SLA’s are met.

Benefits

• Paid time off
• Retirement plan
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• 401(k) plan
• Stock options
• Employee assistance program
• Paid holidays