PIP Claims Assistant

The MCS department is searching for a PIP Claims Assistant to support the PIP Department by performing assigned claim functions and tasks. The position requires the assistant to work and communicate with the PIP Claims Representatives, PIP Supervisors, and other team members.

Requirements

• Initiate contact with insureds, claimants, or their representatives to obtain pertinent information and to clearly explain the policy, coverage, and claims process.
• Document and process No-Fault benefit claims consistent with statutory and NJM guidelines.
• Issue expense payments as outlined in the authority limit profile, retrieve, and distribute PIP Payment ledgers, manage incoming calls, and direct calls to appropriate individuals or departments, if unable to answer.
• Respond to incoming correspondence and prepare claim files and/or other communication for distribution to external customers.
• Manage various queues within ClaimCenter.
• Participate in special projects or initiatives.
• Participate in User Acceptance Testing to ensure appropriate system functionality after program upgrades.
• Participate in educational or training activities as required.
• Perform other duties as requested.

Benefits

• 401(k) with employer match up to 8%
• Health, Dental, and Vision insurance
• Life and Disability coverage
• Generous PTO
• Paid Sick Leave
• Paid parental leave in addition to state-mandated leave
• Discretionary bonuses