Product Configurator (Claims) / Functional Analyst
NN GroupMadrid, Community of Madrid, Spain
Posted December 15, 2025
Full Time
About the Company
NN Group is an international financial services company, active in 10 countries, with a strong presence in a number of European countries and Japan. Our roots lie in the Netherlands, with a rich history of more than 175 years. With our 16,000 employees, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu. NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO). For more than 175 years, our company has merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy. Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
Job Description
We are looking for an experienced Product Configurator (Claims) / Functional Analyst to join our team! The purpose of the position is to design and implement the business processes and services related to claims management with E2E perspective and applying innovation, creativity, cost efficiency and risk control criteria in order to provide the best UX and meet the needs of the main stakeholders (partners, distributors, BUs, customers and internal departments).
Requirements
- Design, document, develop, maintain, improve, and configure all finance processes and business rules with a multi-country usability perspective.
- E2E finance processes ownership (considering the key stakeholders and customer needs)
- Responsible for negotiating new services with suppliers, establishing collaboration and service levels agreements
- Support and collaboration with other BU’s or partners
- Design of the applicable TOM in each relationship model (partners, customers, etc...) including SLAs, KRI’s definition and monitoring
Benefits
- Hybrid/remote work model
- Starting financial aid for work space at home
- Allowance and telework allowance
- Flexible working hours
- 2 months of shortened working hours in summer
- Life insurance
- Pension plan
- Objectives bonus as a performance reward
- Free parking lot for cars, motorbikes, electric cars with chargers, and bikes
- Flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, trainings