Manager, Technical Service

Noah Medical is building the future of medical robotics and is looking for a Manager, Technical Service to lead the Field Service and Service Operations team. The role will oversee equipment installations, preventative maintenance, and technical support for Noah products to minimize downtime and maximize customer satisfaction. The candidate will interface collaboratively with various teams and provide feedback to R&D regarding system performance and serviceability improvements.

Requirements

• Service Manager Experience with medical device company experience is a plus.
• Bachelor’s degree in Engineering (Electrical, Electronics, Mechanical, or Fluidics) strongly preferred or an AS and equivalent experience.
• 4+ years Field Service experience preferable in the Medical Equipment Industry.
• 6+ years Field Service / Medical Industry Experience without Bachelor’s/AS Degree.

Benefits

• Competitive Salary
• Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
• Equity & Bonus Program
• Life Insurance (company paid & supplemental) and Disability insurance
• Mental health support through medical insurance programs
• Legal and Pet Insurance
• 12+ paid holidays, Flexible Time Off + Sick Time
• Paid parental leave
• In-office snacks and beverages
• In-office lunch stipend
• Learning & Development Opportunities: On-demand online training and book reimbursement
• Team building and company organized social and celebration events