Customer Success Specialist
NoGigiddyUnited States
Posted May 29, 2026
Full Time
About the Company
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5.
Job Description
NoGigiddy is a digital platform that connects gig workers, side hustlers, and others with earning opportunities. As a Customer Success Specialist, you'll support the community with fast and helpful responses across email, chat, and social media.
Requirements
- Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
- Troubleshoot issues related to offers, account access, and platform navigation
- Escalate complex issues to the appropriate team with full context and documentation
- Maintain detailed records of user interactions in our support CRM
- Identify recurring issues and report patterns to the product team
- Contribute to the help center by writing and updating FAQ articles
- Deliver consistently high CSAT scores through genuine, solution-focused support
Benefits
- Hourly pay of $16–$22/hr
- Fully remote
- Paid training on all systems and product knowledge
- Growth path into team lead or operations roles
- Access to the full NoGigiddy earning opportunity network