Database and Development Operations Associate

The Database and Development Operations Associate plays a critical role in advancing the organization’s fundraising and stewardship efforts by managing donor data systems and ensuring a high-quality, donor-centered experience across all touchpoints.

Requirements

• Manage and maintain the organization’s donor database/CRM, ensuring accuracy, completeness, and consistency of data.
• Establish and enforce data entry standards, policies, and procedures.
• Oversee gift processing, acknowledgments, and reconciliation in coordination with finance staff.
• Create and maintain reports and dashboards to support fundraising strategy, donor retention, and leadership decision-making.
• Conduct data analysis to identify trends, opportunities, and risks related to donor engagement and revenue.
• Manage database integrations with online giving platforms, email marketing tools, and other systems.
• Support annual, major gifts, grants, events, and campaigns through data management and reporting.
• Prepare donor lists, mailing files, and segmentation strategies.
• Assist with moves management tracking and portfolio support for major gift efforts.
• Document processes and provide training to staff on database use and donor data best practices.
• Ensure compliance with data privacy laws, ethical fundraising standards, and organizational policies.
• Maintain confidentiality and security of donor information.
• Stay current on trends and best practices in nonprofit data management, donor experience, and fundraising technology.

Benefits

• Comprehensive benefits package including health insurance, PTO, holidays, and professional development support.
• Salary: $55,000 - $60,000 (commensurate with experience)