Part-time Customer Service Representative - Students

Role Overview

We are looking for part-time colleagues, Spare Experts, to our customer service team. As a Spare Expert, you will provide first-class service via phone and email, guide customers through Nordnet's app and website, and help customers get the most out of their savings.

What You Will Do

Provide first-class service via phone and email, guide customers through Nordnet's app and website, help customers get the most out of their savings, work towards clear KPIs, and contribute to our unique team spirit.

Why It Might Be a Fit

You will be in the heart of the operation and build a broad foundation of knowledge about our products and customers' needs. This is a great way to start a long-term career at Nordnet, with opportunities to move to other parts of the bank.

Requirements

• At least one year left on your university studies in economics/finance (or equivalent)
• Fluent Swedish and English
• Experience with customer service and customer contact (advantageous)
• High ambition level and a burning interest in both service and the financial market
• Personal responsibility, solution-oriented, and thrive in an environment where sales and service go hand in hand

Benefits

• Opportunity to build a broad foundation of knowledge about Nordnet's products and customers' needs
• Potential for career advancement within the company
• Chance to work in a fast-paced and developing environment