Collection Support Advisor

We're looking for a Collection Support Advisor to join our Finance Exchequer Services team at Norfolk County Council. The role involves helping to maintain strong financial health across the organisation by reducing outstanding debt and supporting the work of our Collections Team.

Requirements

• An organised, people-focused professional with strong communication and problem-solving skills
• Ability to negotiate solutions and keep accurate, well-structured records
• Confidence in speaking with customers and developing skills in finance, credit control, or local government services

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services
• Flexible working opportunities
• Employee discounts programme
• Blue Light card
• Relocation expenses
• Advance of expenses
• Local Government Pension Scheme
• Tax efficient ways of getting extra pension and new bikes
• Car lease scheme
• Payment for referring someone to a hard to fill job