Norfolk Crisis and Resilience Assistant

Norfolk Crisis and Resilience Assistant position at Norfolk County Council. Responsible for taking phone calls, emails, and digital enquiries, supporting the triaging process, and working with vulnerable clients.

Requirements

• Excellent communication skills
• Ability to work to deadlines under pressure
• Knowledge of computerised systems
• Experience of working with vulnerable clients

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services
• Flexible working opportunities
• Financial benefits
• Local Government Pension Scheme
• Tax efficient ways of getting extra pension and new bikes
• Car lease scheme