Hostess

Welcome guests, manage wait times, process reservations, and maintain a clean reception area. Provide excellent customer service and support to guests with special needs.

Requirements

• Communicate with the public, hotel staff, and management in a professional manner
• Knowledge of surrounding areas and local events
• Ability to understand and adhere to proper credit and cash handling policies and procedures
• Knowledge of proper telephone etiquette
• Ability to stand on feet for long periods of time
• Ability to withstand working in heat, rain, sun, and cold
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy