Nurse Case Manager I/ll - P
North East Medical ServicesCalifornia, United States
Posted May 29, 2024
143098 - 165048 USD year
About the Company
North East Medical Services (NEMS) is a leading nonprofit community health center headquartered in San Francisco that serves more than 70,000 patients annually across the Bay Area. With a workforce of over 700 clinicians and support staff, NEMS delivers a full spectrum of primary, specialty, dental, optometry, pharmacy, laboratory, radiology, behavioral health, and complementary care—including acupuncture and chiropractic—tailored to the needs of medically underserved Asian communities. The organization distinguishes itself through multilingual, culturally competent care in Cantonese, Mandarin, Vietnamese, Burmese, Korean, and other languages, ensuring equitable access for uninsured and low-income patients. NEMS’s network of clinics in key neighborhoods such as Chinatown, Portola, and Daly City reinforces its commitment to community-based, patient-centered health equity.
Job Description
Nurse Case Managers are licensed nursing professionals responsible for coordinating continuum of care and discharge planning activities, developing individualized person-centered care plans and goals, and facilitating case conferences among all service providers for a caseload of assigned patients.
Requirements
- Valid California Registered Nurse license
- Minimum 3 years managed healthcare case management experience with the ability to manage a minimum of 50 clients at any given time
- Experience working with individuals with multiple diagnoses who may have multiple barriers (i.e., mental illness, substance use, and chronic medical conditions)
- Working knowledge and use of Trauma Informed, Harm Reduction and Person-Centered language and principles
- Knowledge of managed care and community resources and cultural needs
- Demonstrate willingness to make decisions within RN's clinical scope of practice; exhibit sound, accurate, and ethical judgment
- Ability to engage and work collaboratively with others, including patients, patient's families, clinical team members, clinical supervisors, and community resources
- Ability to provide detailed, concise note/documentation of works within workflow turn-around timelines
- Basic medical knowledge including the ability to observe safety and security procedures, and recognize trauma symptoms and behaviors
- Able to spend 20-40 minutes at a time with patient in the community, including at clinics, specialist offices, hospitals, community-based organizations, or patient's home which may be in understaffed/remote areas, in the presence of pets, or members/family members that are tobacco users
- Valid Driver License and ability to maintain preferred Time management and prioritization skills are vital
- Current documentation of Basic Life Support is required
- LANGUAGE: Must be able to fluently speak, read and write English Fluent in Chinese (Cantonese and Mandarin) required Fluent in other languages are an asset
Benefits
- Competitive benefits
- Free medical, dental and vision insurance for employee, spouse and/or children
- Company contribution to 401(k)