PACE Center Manager
North East Medical ServicesSan Jose, California, United States
Posted June 19, 2024
131783.6 - 151736 USD year
Full Time
About the Company
North East Medical Services (NEMS) is a leading nonprofit community health center headquartered in San Francisco that serves more than 70,000 patients annually across the Bay Area. With a workforce of over 700 clinicians and support staff, NEMS delivers a full spectrum of primary, specialty, dental, optometry, pharmacy, laboratory, radiology, behavioral health, and complementary care—including acupuncture and chiropractic—tailored to the needs of medically underserved Asian communities. The organization distinguishes itself through multilingual, culturally competent care in Cantonese, Mandarin, Vietnamese, Burmese, Korean, and other languages, ensuring equitable access for uninsured and low-income patients. NEMS’s network of clinics in key neighborhoods such as Chinatown, Portola, and Daly City reinforces its commitment to community-based, patient-centered health equity.
Job Description
The Center Manager for NEMS PACE program has the responsibility for a wide range of disciplines and services provided through the PACE Center, including all administrative responsibility related to direct operation of the PACE Center.
Requirements
- Coordinate all center activities including care planning and implementation, preparation for interdisciplinary conference and daily meetings, family conferences, and initial and period assessments
- Supervise clerical staff, social workers, transportation staff, recreational staff, dietary staff, and center aides
- Facilitate and lead morning meetings of the interdisciplinary team (IDT)
- Facilitate and lead regularly scheduled Care Plan meetings to review participant cases on a regular basis
- Oversee the quality of care and safety of PACE participants, both at the PACE center and in the community
- Serve as a liaison between disciplines and between administration and direct staff
- Work closely with the medical care team as part of the IDT to develop and implement participants’ individualized care plans
- Coordinate 24-hour care delivery
- Coordinate with the marketing department to hold site tours for new candidates at the PACE Center
- Serve as a representative of NEMS PACE to the community
- Coordinate activities related to new participants
- Manage the center’s budget
- Communicate with North East Medical Services administration on a regular basis about center operations and needs
- Oversee overall documentation cohesiveness and accuracy in each participant’s medical record
- Utilize Epic appropriately and efficiently and serve as content and workflow expert for resolving issues and proposing solutions in Epic
- Perform other job duties as required by supervisor
Benefits
- Competitive benefits
- Free medical, dental and vision insurance for employee, spouse and/or children
- Company contribution to 401(k)
