Floating Co Manager Worcester Area

Ensures excellent customer service, product availability, and store conditions. Assists Store Manager with day-to-day operations, including customer service, merchandising, human resources, and budgeting.

Requirements

• Consistently provide fast, friendly, helpful and efficient customer service at all times.
• Assume total store responsibility in the absence of the Store Manager.
• Assist the Store Manager with the day-to-day management of all departments within the store operation.
• Ensure that all full time and part time staffing needs are met, and address associate retention/turnover issues.
• Ensure that all corporate training programs are followed per company guidelines.
• Coordinate W.O.T.C. process to maximize credit.
• Monitor Associate Evaluation process for all departments.
• Ensure that wage and hour policies and procedures are in place.
• Ensure all associates follow dress code and personal appearance guidelines.
• Achieve budgeted goals for wrap, total other operating line(s), general liability (expense), engineering costs (repairs/replacement and safety related issues/expenses).
• Ensure all aspects of corporate policies, procedures, auditing, and regulatory laws regarding sanitation are met.
• Ensure that the Samples and Sales Program is in place and proper procedures are being followed.
• Control shrink through adherence to related policies and procedures.
• Perform other related duties as assigned by management and adhere to all company policies and procedures at all times.