Customer Care Representative
Northern ContoursFergus Falls, Minnesota, United States
Posted March 31, 2026
35000 - 44000 USD
Full Time
About the Company
Northern Contours, founded in 1992, is a leading North American manufacturer of high‑performance cabinet and furniture components. Leveraging advanced engineered materials—such as 3D laminates, wood veneers, FENIX NTM Nanotech matte, and high‑gloss acrylic—our production lines specialize in membrane pressing, PUR lamination, miter folding, and 5‑piece door assembly across five facilities. We supply a broad portfolio that serves kitchen and bath cabinets, closets, residential and commercial refacing, RTA furniture, and contract solutions for healthcare, office, retail, hospitality, and higher‑education markets. Distinguishing ourselves through product breadth, innovative customization, and a robust online ordering and tracking system, Northern Contours consistently delivers quality and customer satisfaction.
Job Description
Join Northern Contours as a Customer Care Representative and work with a leading manufacturer of cabinet components. The role involves managing order entry, resolving customer issues, and maintaining knowledge of the company's systems and products.
Requirements
- High school diploma or GED
- Proficiency in Microsoft Office Suite
- Strong verbal and written communication skills
- Excellent organizational and multitasking ability
- Natural problem-solving instincts
- Team-oriented and collaborative mindset
- Professionalism and discretion with confidential information
Benefits
- Health & Wellness
- Savings & Retirement
- Financial Protection
- Paid Time Off & More
