Analyst II position at Northern Trust in Manila, Philippines, responsible for processing transactions, identifying and resolving problems, and creating reports. Requires a college degree and at least 12 months of relevant work experience. Collaborative work culture and opportunities for growth and development.
Requirements
- Responsible for ensuring timely and accurate processing of transactions within established guidelines.
- Ensures day to day deliverables are met.
- Handles resolution of issue highlights issues to the supervisors/experts.
- Tracks trends within the daily deliverables(SLA/KRA) and work along with supervisor to enhance their processes / procedures knowledge.
- Responsible for identifying and resolving problems within established guidelines.
- Expected to use some initiative but refer more complex problems to supervisors/experts.
- Works effectively as a team member but also independently.
- Working towards becoming proficient in all areas of the job.
- Running and creating formal reports.
- Creating and executing function specific reports.
- Follows the incident/regulatory breach(operational risks) arising from processes reporting procedure with rigor
- Good oral and written communication skills are required.
- Basic Functional / Industry Knowledge is preferred.
- Analytical and problem solving skills are required.
- Working knowledge on MS-Excel
Benefits
- Flexible and collaborative work culture
- Opportunities for growth and development
- Movement within the organization is encouraged
- Senior leaders are accessible