Northern Commerce is seeking a Senior Account Manager to join its Account Management team. The successful candidate will serve as the primary contact for a diverse portfolio of commercial clients and be responsible for fostering long-term client relationships, delivering high-value marketing and digital solutions, and driving year-over-year growth within existing client accounts.
Requirements
- 6+ years of experience in consultative sales, business development, or revenue-focused account management within an integrated marketing, digital, or creative agency
- Demonstrated success growing existing client relationships and achieving revenue or sales targets through strategic account management
- Post-secondary education in marketing, communications, advertising, public relations, or business
- Strong background managing professional client relationships across commercial sectors such as retail, professional services, manufacturing, pharma, or finance
- Experience leading strategic account planning, executive stakeholder engagement, and QBR/ABR presentations
- Proficiency in GSuite; experience with project management tools is an asset
- Proven ability to manage complex projects, budgets, and client expectations while maintaining a high level of professionalism
- Familiarity with digital platforms such as Adobe Experience Manager/Adobe Commerce, Salesforce, Drupal, or WordPress
- Experience delivering and supporting digital marketing & analytic solutions that drive measurable business results
- Demonstrated experience leading persuasive pitch presentations, contract negotiations, and RFP responses, with a proven track record of shaping and closing complex solutions
- Demonstrated accountability for achieving or exceeding assigned revenue or sales targets
- Excellent relationship management skills with the ability to listen, empathize, and communicate clearly
- Ability to travel within North America; valid passport required
Benefits
- Benefits plan, including a Health Spending Account
- Wellness Program & LifeWorks EAP
- Fitness Reimbursement Program
- Vet Care Program
- RRSP Matching
- Profit-Sharing Performance Bonuses
- Endless Professional Growth Opportunities
- Delicious Meals & Company Social Events
- Free Onsite Parking
- Referral Bonus Program
- Flexible work environment
- Allowance to help set up home office
