Quality Assurance Manager

Quality Assurance Manager position available at a global leader in advanced manufacturing and industrial technologies. The role involves driving customer quality excellence and continuous improvement initiatives at a high-performing production facility.

Requirements

• Develop and implement customer-focused quality plans and systems aligned with enterprise quality strategy
• Drive customer satisfaction and complaint reduction initiatives across manufacturing operations
• Lead root cause investigations and corrective action plans (8D, DMAIC, FMEA)
• Manage customer quality processes including scorecards, specifications, contracts, and portals
• Coordinate cross-functional responses to customer quality inquiries
• Support internal and external quality audits and certification readiness
• Train internal teams on customer quality processes, tools, and compliance requirements
• Partner with global quality leadership to ensure alignment with enterprise quality standards

Benefits

• Competitive compensation
• Excellent benefits starting Day 1
• Access to career development
• Tuition support
• Global growth opportunities