Customer Service Rep - Hybrid
Northwestern MutualMilwaukee, Wisconsin, United States
Posted May 11, 2026
18740 - 28100 USD
Full Time
About the Company
Northwestern Mutual is a best-in-class company that puts our clients' interests at the center of all we do, committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Job Description
Customer Service Representative role at Northwestern Mutual, responsible for delivering personalized and remarkable experiences for clients, resolving inquiries and transactions, and building professional relationships with clients and financial representatives. Hybrid role for Milwaukee, WI, 3 days on site and 2 days work from home.
Requirements
- An Associate's degree in Business, Finance, or a related field, or an equivalent combination of education and professional experience.
- Exceptional verbal and written communication skills with a strong customer-focused mindset.
- Strong organizational and multitasking abilities in fast-paced settings.
- Demonstrated proficiency in using modern software packages and navigating multiple complex systems.
- A proactive approach toward problem solving with a commitment to continuous learning and accuracy.
Benefits
- Growth Opportunities
- Inclusive Culture
- Impactful Work