Manager, Car Wash Operations

Golden Nozzle Car Wash is seeking a hands-on, results-driven Site Manager to oversee the daily operations of our high-volume car wash facility. This leadership role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and is passionate about operational excellence and outstanding customer service.

Requirements

• Lead and supervise all daily site operations including staffing, scheduling, coaching, and performance management
• Ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times
• Optimize workflow and vehicle throughput to minimize wait times and enhance customer experience
• Deliver best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally
• Execute sales initiatives and membership growth strategies to drive revenue and customer retention
• Monitor inventory levels and coordinate ordering of chemicals, parts, and operational supplies
• Enforce all safety procedures and regulatory compliance standards
• Review operational reports, KPIs, and financial metrics to improve site performance
• Partner with senior leadership to execute site-specific goals and business initiatives
• Resolve employee and customer conflicts effectively to maintain a positive, productive environment

Benefits

• Competitive pay + performance incentives
• Leadership development and advancement opportunities
• Fast-paced, team-oriented environment
• Opportunity to make a direct impact on site success and customer satisfaction