Customer Success Specialist

Novir is seeking a Customer Success Specialist to serve as the primary point of contact for assigned OHS customers. The ideal candidate will have strong communication and problem-solving skills, and experience in client relations or management.

Requirements

• Bachelor's degree in business, marketing, or a related field (or equivalent work experience)
• 3+ years' experience in client relations or management, preferably in a B2B environment
• Experience effectively managing multiple clients, and prioritizing tasks in a fast-paced environment
• Strong understanding of proactive customer support strategies and best practices
• Experience working with CRM software and other relevant tools to manage and track client interactions

Benefits

• Competitive total compensation offerings
• Generous paid time off policy
• Medical, dental and vision insurance
• Company provided Disability and Life Insurance