Drug Proctor

Novir is seeking a Drug Test Proctor to join their team, providing oral saliva-based drug screen tests in a virtual testing session. The ideal candidate will be a strong communicator, tech savvy problem solver, and highly professional individual with experience in customer-facing roles, remote customer service, and video conferencing.

Requirements

• 2+ years in a customer facing role, preferably providing remote customer service or support
• Strong technical acumen, at least 2+years' experience using video programs such as Zoom or Microsoft Teams
• Excellent verbal communication skills and strong attention to detail
• Bilingual in English/Spanish a plus
• Strong sense of confidentiality and professionalism
• Tech savvy problem solver who can multi-task to solve a variety of issues quickly
• Ability to stand long periods of time and lift packages up to 50 lbs
• Test kit prepping: assembly, boxing, label printing/cutting
• Special projects and duties as assigned