Associate Product Manager

Associate Product Manager role at NPS Prism, a market-leading CX benchmarking and operational improvement platform. Collaborate with Product Manager and teams to develop and deliver commercially successful products. Key responsibilities include supporting product development, benchmarking surveys, vendor collaboration, data analysis, and stakeholder engagement.

Requirements

• Bachelor’s degree
• 3+ years of experience in customer insights, primary market research, and/or analytics
• Fluency in English (written and verbal)
• Strong analytical and technical skills, including proficiency in market research tools, data science, business intelligence, and advanced analytics platforms such as Alteryx and Tableau
• Experience in product backlog management, including the ability to prioritize initiatives based on business impact, user needs, and technical constraints
• Experience engaging with diverse stakeholders across different levels of seniority and areas of expertise
• Ability to translate data into business insights using appropriate data engineering, analytics, and visualization applications
• Experience creating high-quality, audience-appropriate presentations to communicate insights effectively
• Exceptional interpersonal and communication skills, with a strong ability to convey complex data and insights in a clear, engaging manner
• Self-starter mindset - comfortable working in a remote or hybrid team environment, with a proactive approach to problem-solving and project execution