Manager Employee Benefit Services
NRECALincoln, Nebraska, United States
Posted April 3, 2026
Full Time
About the Company
We are Americaâs Electric Cooperatives. The National Rural Electric Cooperative Association (NRECA) is the national service organization dedicated to promoting, supporting and protecting the national interests of electric cooperatives and the consumer-members they serve. NRECAâs more than 900 member co-ops serve 1 in 8 people across 56 percent of the country's landmass. We are strong advocates for our members, helping safeguard their ability to provide safe, reliable and affordable electric service. We are industry leaders committed to the research and development of new energy technologies. Our work ensures our members are prepared to implement the energy solutions that are best for their communities. With programs and services promoting global development through rural electrification abroad, NRECA is also changing lives and growing communities around the world.
Job Description
Leads and manages the Employee Benefit Services team, overseeing daily operations, staffing, and performance to ensure timely, accurate, and compliant benefit transactions and billing. Partners closely with Lincoln-based leadership to drive continuous improvement, support a high-performing team environment, and deliver excellent service to cooperative members.
Requirements
- Serve as the primary subject matter expert for complex employee benefits issues, providing guidance to staff and support to cooperative members
- Oversee benefit transactions and billing, including insurance, pension, and group billing, ensuring accuracy, compliance, and timely execution
- Resolve escalations, interpret policies and procedures, and guide staff through complex or non-routine cases
- Analyze operational metrics, error trends, and workload changes to recommend process improvements and staffing adjustments
- Collaborate with leadership and peers on system updates, operational initiatives, and project work affecting benefit services
- Coach and support team members through real-time guidance, training, and knowledge sharing
Benefits
- Competitive compensation and outstanding benefits
- Medical, dental, and vision insurance
- Matching 401(k) AND a pension plan
- Wellness programs and professional development opportunities
- A supportive team and a culture that values your contributions
