Senior Qualitative Research Manager & Moderator

We are seeking a strategic and experienced Senior Qualitative Research Manager to join our Devices & Services team. This role offers the opportunity to immerse yourself in an ongoing research program for one of the world’s most influential social media platforms, directly shaping how millions of users engage with and experience the product every day.

Requirements

• Experience designing and conducting a range of qualitative methodologies and studies
• 4+ years of hands-on experience in qualitative research
• B.A./B.S. degree in areas such as Psychology, Anthropology, Information Science, UX Design, Computer Science, or a related field
• Skilled in leading engaging user sessions that uncover meaningful insights
• Strong writing skills to craft a story around data insights and clearly communicate key points
• Expert at working with data to identify trends and insights
• Advanced data visualization skills using tools such as Excel, PowerPoint, Google Docs and Slides
• Proven experience nurturing and building relationships with clients
• Leadership skills to mentor and inspire junior team members
• Self-starter who continuously strives to get things done well
• Expert multitasker who manages time and multiple competing priorities
• Hawk-eyed attention to detail with high levels of quality control and reporting
• Team player who is able to work collaboratively and harmoniously within a team

Benefits

• Flexible/Remote work
• Unlimited PTO
• 12 weeks paid Parental Leave
• 401K with company match
• Medical, Dental, and Vision Insurance Plans
• Educational and training reimbursement plan
• Employee perks program
• Resources available for mental health, inclusive care and family building
• NRGratitude – our company-wide employee recognition program
• Regular team/company events and activities