Senior Salesforce Developer - Service Cloud

NTT DATA is hiring a Senior Salesforce Developer - Service Cloud to join their team in Bengaluru, Karnataka, India. The ideal candidate will have 5+ years of experience in Salesforce.com and a strong track record in delivering end-to-end Salesforce projects.

Requirements

• Minimum 5+ years of work experience in Salesforce.com
• Highly experienced in Administration and application development using Salesforce.com
• Proven track record in successfully delivering end-to-end Salesforce projects
• Strong knowledge and implementation experience of Agentforce
• Knowledge of analytics, reports, and dashboards for Service Cloud
• Experienced in developing and maintaining Apex Classes, Triggers, Visualforce Pages, Lightning Web Components (LWC), and Flows
• Proficient in implementing system integrations with external platforms using REST/SOAP APIs, AWS, CTI connectors, middleware tools, and Platform Events
• Expertise in customizing Salesforce with objects, workflows, process builder, roles, profiles, sharing rules, validation rules, and page layouts
• Strong understanding of Salesforce Governor Limits and experience in optimizing code to meet performance and scalability requirements

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance