ServiceNow Developer

NTT DATA is seeking a ServiceNow Developer to join their team in Bangalore, India. The role involves designing, building, and maintaining ServiceNow catalog items, working closely with business units to gather requirements, and troubleshooting catalog-related issues. The ideal candidate should be passionate, innovative, and adaptable, with a commitment to accelerating client success and positively impacting society through responsible innovation.

Requirements

• Design, build, and maintain ServiceNow catalog items, including associated variables, variable sets, and workflows.
• Work closely with business units to gather and understand requirements and translate them into functional catalog solutions.
• Develop and maintain Flow Designer, Workflow Editor, or Script Includes for automation and approvals.
• Troubleshoot and resolve catalog-related issues.
• Perform unit testing, UAT support, and production deployment support of new or updated catalog items, fix scripts or any other catalog related enhancements.
• Provide documentation and training for catalog item usage and administration.
• Provide advanced support for ServiceNow by troubleshooting, implementing bug fixes, and conducting root cause analysis
• Stay current with the latest updates and features in ServiceNow. Evaluate how new updates and features could benefit the organization.

Benefits

• Flexible work arrangements, including remote or hybrid work options
• Opportunities for professional growth and development
• Collaborative and inclusive work environment
• Commitment to diversity, equity, and inclusion