Training Senior Associate

We are seeking a Training Senior Associate to deliver monthly Language, Voice and Accent classroom training, support business through daily audits and floor activity, and track training effectiveness. The role involves interviewing new hires and providing coaching, feedback, and communication-based projects to improve performance.

Requirements

• Communication Skills: Voice and Accent Training Delivery
• Excellent communication skills
• Excellent Facilitation/training skills
• Coaching and Feedback
• Proficient in MS Excel
• Content Development
• Instructional Design Skills (good-to-have skill)
• Monday-Friday (2:00pm/6:00 pm to 12:00am/3:00 am IST)
• Ability to work on weekends basis business requirement