Business Analyst

Join NTT DATA and make an impact by working with internal and external clients to determine requirements and define solutions to address business, process, and systems problems. Work as a liaison among stakeholders to understand the structure, policies, and operations of an organisation and recommend solutions to achieve its goals.

Requirements

• Demonstrated understanding of business practices and processes
• Team player with good client service orientation, administrative, and organisational skills
• Developing expertise in specific systems, processes, and technologies
• Meticulous attention to detail
• Excellent verbal and written communication skills
• Ability to listen empathetically and build rapport with stakeholders
• Good analytical skills to convert business requirements into operational deliverables
• Good documentation skills
• Very good working knowledge of Microsoft Exchange, Word, Excel, Project, PowerPoint, and Visio
• Understanding of systems generally used in a services organisation
• Academic qualifications: relevant Bachelor's degree or equivalent with related demonstrable experience
• Project management certification would be advantageous
• IIBA Membership required
• PMI PBA certification required
• Relevant technology certification(s) required, such as ITIL

Benefits

• Competitive salary
• Opportunities for career growth and development
• Collaborative and diverse work environment
• Chance to work with a global leader in business and technology services
• Proud to be an Equal Opportunity Employer