Client Delivery Manager
NTT Ltd.Special capital Region of Jakarta, Indonesia
Posted March 26, 2025
Full Time
About the Company
NTT DATA is a $30+ billion trusted global innovator of business and technology services.
Job Description
Make an impact with NTT DATA and join a company that is pushing the boundaries of what is possible. The Client Delivery Manager is a seasoned subject matter expert, responsible for overseeing the end-to-end delivery of managed services contract to the client.
Requirements
- Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs).
- Acts as the primary point of contact for client inquiries, escalations, and feedback.
- Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
Benefits
- Career growth and development opportunities
- Diverse and inclusive work environment
- Competitive compensation and benefits