EDR Analyst - L1
NTT Ltd.Mumbai, Maharashtra, India
Posted January 10, 2025
Full Time
About the Company
NTT DATA is a $30+ billion trusted global innovator of business and technology services.
Job Description
Join NTT DATA and make an impact in the EDR Analyst - L1 role. The role involves providing managed services to clients, ensuring zero missed service level agreements, and contributing to project work as required.
Requirements
- Bachelor's degree or equivalent qualification in IT/Computing
- CCNA or relevant level 1 Network Security certification (good to have)
- Entry-level experience with troubleshooting and providing support in security/network/data center/systems/storage administration and monitoring Services within a medium to large ICT organization
- Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain
- Working knowledge of ITIL processes