Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Requirements
- Lead and manage multiple ITO projects concurrently, ensuring successful delivery aligned with client expectations.
- Serve as the primary point of contact for international clients, maintaining strong relationships and managing communications.
- Define project scope, goals, and deliverables in collaboration with stakeholders.
- Develop detailed project plans, schedules, and resource allocations.
- Monitor and control project progress, risks, and issues, ensuring timely resolution and escalation when necessary.
- Manage project budgets and ensure financial targets are met.
- Coordinate with internal teams (development, QA, infrastructure, support) to ensure smooth execution.
- Conduct regular status meetings and provide transparent reporting to clients and senior management.
- Ensure compliance with contractual obligations and service level agreements (SLAs).
- Drive continuous improvement in project delivery processes and client satisfaction.
- Support pre-sales activities including proposal development, effort estimation, and client presentations.
- Knowledge and Attributes:
- Deep understanding of IT outsourcing models, service delivery, and client engagement.
- Strong project management skills with proven experience in managing large-scale, complex projects.
- Excellent English communication skills (verbal and written).
- Ability to manage client expectations, resolve conflicts, and drive consensus.
- Strong analytical and problem-solving abilities.
- High level of accountability, ownership, and attention to detail.
- Ability to work under pressure and manage multiple priorities.
- Familiarity with project management tools (e.g., Jira, MS Project, Trello) and methodologies (Agile, Waterfall, Hybrid).
- Commercial awareness and ability to manage project financials.
- Collaborative leadership style with the ability to influence and motivate cross-functional teams.
- Academic Qualifications and Certifications:
- Bachelor’s degree in IT, Computer Science, Business, or related field.
- Project Management Professional (PMP), PRINCE2, or equivalent certification preferred.
- ITIL certification is a plus.
- Required Experience:
- Minimum 7 years of experience in IT project management, preferably in an outsourcing or global delivery environment.
- Proven track record of managing international clients and distributed teams.
- Experience in handling project budgets, timelines, and quality metrics.
- Demonstrated success in delivering projects in a fast-paced, client-facing role.
- Workplace type:
- About NTT DATA
Benefits
- Equal Opportunity Employer
- Diverse and inclusive workplace
- Global culture that embraces diversity
- Environment free of unfair discrimination and harassment
- Robust ecosystem of innovation centers and established and start-up partners
- Growing global team
