MS Engineer

Join NTT DATA as a Cross Technology Managed Services Engineer (L1) and make an impact with our company. As the first point of contact for our clients, you will ensure their IT infrastructure and systems remain operational, proactively identifying, investigating, and resolving technical incidents and problems.

Requirements

• Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization
• Basic knowledge of management agents, redundancy concepts, and ITIL processes
• Highly disciplined in handling of tickets on day-to-day basis
• Ability to communicate and work across different cultures and social groups
• Proficiency in active listening techniques and refraining from interrupting
• A positive outlook at work, even in pressurized environments
• Willingness to work hard and put in longer hours when necessary
• A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience)

Benefits

• Opportunity to work with a global innovator of business and technology services
• Chance to contribute to disaster recovery functions and tests
• Potential for career growth and development with a global Top Employer